Consumer Behavıor (ENG) — 2022-2023 YO Çıkmış Sınav

1. The companywide generation market intelligence pertaining to current and future consumer needs, dissemination of the intelligence across departments, and companywide responsiveness to it. Which of the following is the term that its definition is given above? A) Market intelligence B) Customer satisfaction C) Market orientation D) Perceived value E) Customer loyalty

2. The process of selecting, organising and interpreting information inputs to produce meaning is called ------. Which of the following completes the blank above correctly? A) Value B) Perception C) Loyalty D) Expectation E) Satisfaction

3. Which of the following does not belong to the eight categories of emotions? A) Surprise B) Joy C) Fear D) Love E) Anger

4. Theory considers relations among elements a person might perceive as belonging together. This perspective involves relations among three elements. Which of the following completes the blank above correctly? A) Self-Determination B) Trio of Needs C) Appraisal D) Feeling-as-Information E) Balance

5. Which of the following is not one of the personality factors in the Trait Theory? A) Extraversion B) Emotional Stability C) Openness to Experience D) Innovativeness Чат- E) Agreeableness