1
1. Which of the following is not a type of skill
needed for someone working at the front
desk?
Aşağıdakilerden hangisi ön büroda çalışan
görevlinin özelliklerinden biri değildir?
A) He/she should be good at problem solving.
B) He/she should have a pleasant personality.
C) He/she should have protessional
appearance.
D) He/she should have good physical
appearance.
E) He/she should have good customer-relations
Skills.